Copyright© 2020 I Impact - Event Organizer & Planner JB | KL
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Mystery Shopper /
Audit
I Impact Event Management
Event Planner 
Johor Bahru (JB) | Kuala Lumpur (KL)

Mystery Shopper / Audit

Mystery shopping & audit services measure allow you to "inspect what you expect," evaluating whether brand & operational standards are met throughout all your locations in Malaysia.
 
Our team helps to ensure every location / franchisee is afforming to the standards set by the principal or franchisor. We can measure the simple things, like cleanliness, and the complex things, like sales effectiveness. Our mystery shopper / auditor can also coach them after audit and help every location improve its delivery on the brand promise.
 
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Copyright© 2020 I Impact - Event Organizer & Planner JB | KL